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Per minuteMy name is Henry I am an Experienced IT Support Specialist with 10 years of hands-on experience providing comprehensive technical assistance and resolving complex issues within diverse organizational environments. Adept at troubleshooting hardware and software problems, implementing effective solutions, and ensuring optimal system functionality. Proven track record in delivering exceptional customer service, demonstrating excellent communication skills, and collaborating seamlessly with cross-functional teams. Strong knowledge of network infrastructure, system administration, and IT security practices. Committed to staying up-to-date with the latest technological advancements and continuously enhancing skills to deliver top-notch IT support. A reliable and dedicated professional who thrives in fast-paced environments and consistently meets or exceeds expectations. I love traveling and making good friends, I am fun to be with, I am honest and I love to cook.