Privacy Policy

This website is operated by Rent A Cyber Friend, Inc. (“Rent A Cyber Friend,” “we,” “us,” or “our”). This Privacy Policy (this “Privacy Policy”) governs your access to and use of the Rent A Cyber Friend website located at https://www.rentacyberfriend.com/ and any other services owned, controlled, or offered by Rent A Cyber Friend now or in the future (collectively, the “Services”). “You” or “User” means any individual who visits, uses, accesses, browses, or submits any content or material through the Services.

Because we may collect certain types of information about Users, we want you to fully understand our practices and the terms and conditions surrounding the collection and use of that information. This Privacy Policy describes what information we collect, how we use it, and how we protect it. The information you provide through the Services will be used only for the purposes described in this Privacy Policy.

BY VISITING, SIGNING UP FOR, USING, BROWSING, OR ACCESSING THE SERVICES, YOU CONSENT TO THE DATA PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR PRIVACY PRACTICES, DO NOT USE THE SERVICES.

1. INFORMATION WE COLLECT

Personal Information

Through the Services, we may collect “Personal Information,” meaning information that identifies you or that, when combined with other information we maintain, can be used to identify you. Generally, we do not collect Personal Information when you visit and/or use the Services unless you choose to provide it to us. Submitting Personal Information through the Services is voluntary. By submitting Personal Information, you authorize us to use it for the purposes described in this Privacy Policy.

Legal Bases for Collecting and Processing Personal Information

Where required by applicable law, we collect, process, and use Personal Information for the purposes described in this Privacy Policy based on one or more of the following legal bases:

• Consent. We may ask for your consent to process your information for specific purposes. You may withdraw your consent at any time.
• Performance of a Contract. We process your Personal Information as necessary to provide the Services, administer your account, maintain and improve the Services, develop new features, and personalize your experience.
• Legitimate Interests. We may process your information for legitimate business purposes while applying appropriate safeguards to protect your privacy. These purposes may include detecting, preventing, or addressing fraud, abuse, security incidents, and technical issues; protecting the rights, property, and safety of Rent A Cyber Friend, our Users, and the public; enforcing legal claims and investigating potential violations of this Privacy Policy; and complying with applicable laws, regulations, legal process, subpoenas, or governmental requests, as well as our Terms and Conditions.

Information We Collect and How We Collect It

We may collect information that can identify you (and, where applicable, your business) when you voluntarily submit it through the Services. If requested, Personal Information may include:

• Full name
• Mailing address
• Email address
• Demographic data (such as age, gender, and ZIP code)
• Other similar information

Storage and Security of Personal Information

We take reasonable precautions and implement physical, technical, and organizational measures consistent with industry standards to help protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Safeguards may include, for example, firewalls and data encryption. Access to Personal Information is limited to employees, contractors, and agents who need it to perform their job responsibilities, and they are required to treat such information as confidential.

However, the security of information transmitted over the Internet cannot be guaranteed. Unauthorized entry or use, hardware or software failures, and other factors may compromise the security of your Personal Information. Information sent to us electronically or by email may not be secure, and any transmission is at your own risk.

Third-Party Authentication (Google & Apple)

If you choose to sign up or log in using third-party authentication services (such as Google Sign-In or Sign in with Apple), we will receive the information those providers share with us, which may include your name and email address. We use this information solely to create your account or authenticate your access to the Services. We do not access any other information from your Google or Apple account, and we do not share information back to those providers except as technically necessary to complete the authentication process.

2. NON-PERSONAL INFORMATION

We may collect and temporarily store certain information about your use of the Services. “Non-Personal Information” means information that does not identify you on its own, such as cookies, pixel tags, web beacons, and device information. This information may include, without limitation:

Device Data. We may collect information such as the type of computer and/or mobile device you use, your device’s unique identifier, your device’s IP address, your device operating system, and the type of internet browser used on your device.

Usage Details. When you access and use the Services, we may automatically collect certain details about your access to and use of the Services, including traffic data, log data, location data (as described below), and other communication data and resources that you access and use through the Services.

Location Information. When you first visit or use the Services, we may request permission to collect and use your device’s precise geolocation. You may decline to provide this permission; however, certain features of the Services may not function properly (or may be unavailable) without location access. You can control whether and how we collect precise geolocation information through your device settings.

If you do not want us to collect the information described above, you may adjust your device privacy settings or refrain from accessing or using the Services.

3. INFORMATION COLLECTION TECHNOLOGIES

The technologies we use for automatic information collection may include:

Cookies (including mobile cookies). We may use cookies to personalize your experience. A cookie is a small text file placed on your device by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can be read only by the web server in the domain that issued the cookie. You may accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. If you decline cookies, some features of the Services may not function properly.

Retargeting/Advertising Cookies. These cookies collect data about your online activity and interests so we (and/or our partners) can deliver advertising that may be more relevant to you.

Web Beacons. The Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users who have visited certain pages or opened an email, and to compile other related statistics.

Social Ad Services. We may use remarketing through social media tracking cookies and pixel-based retargeting services. This means that, if you have provided the relevant consent through a social media platform (the “Social Ad Services”) to receive personalized offers, you may be shown ads (including third-party ads) based on your interactions with the Services, including on third-party sites and across the internet. In that case, the Social Ad Services may place cookies on your browser and use them to serve ads based on your prior visits to the Services.

For more information about how these platforms use data, please review their privacy policies:

• Google: https://policies.google.com/technologies/ads
• TikTok: https://www.tiktok.com/legal/page/us/privacy-policy/en
• Facebook: https://www.facebook.com/about/privacy/
• Instagram: https://help.instagram.com/478880589321969/
• Twitter/X: https://business.twitter.com/en/help/ads-policies/other-policy-requirements/policies-for-conversion-tracking-and-tailored-audiences.html

Mobile Device Identifiers. Mobile device identifiers are data stored on mobile devices that may track device activity and usage, including activity occurring through the Services and information about installed applications. These identifiers may enable the collection of information that may be considered Personal Information in some jurisdictions (such as device identifiers, IP address, and location data), as well as information about your interaction with the Services (including referring pages and related usage statistics).

Cross-Device Matching. To determine whether users have interacted with content across multiple devices and to link those devices, we may work with partners who analyze device activity data and/or use information such as demographic, geographic, and interest-based data. We may also provide de-identified data to these partners to support this analysis. Based on this information, we may display targeted advertisements across devices that we believe are associated, and/or analyze usage patterns across devices.

4. CHANGING YOUR DATA COLLECTION SETTINGS

We strive to provide you with choices regarding the Personal Information you provide to us. You may need to adjust the settings on your computer and/or device to restrict the collection of information by the Services; however, doing so may limit your ability to access or use certain features of the Services.

Tracking Technologies. You may be able to set your browser or device to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, or block the use of other tracking technologies, some parts of the Services may be inaccessible or may not function properly.

Location Information. You can choose whether to allow the Services to collect and use real-time information about your device’s location through your device privacy settings. If you block location access, some or all of the Services may be inaccessible or may not function properly.

Social Ad Platforms. If you wish to opt out of retargeting and tracking by Social Ad Platforms, you must do so through each platform directly. Please note that tracking and targeting performed by Social Ad Platforms is based on your engagement with those platforms, and the nature and scope of their data collection and processing may not be fully known to us. For more information, please refer to each Social Ad Platform’s policies and settings.

You can decide whether to accept cookies through your internet browser settings. Most browsers allow you to disable cookies entirely or manage cookie acceptance on a site-by-site basis. You may also be able to limit mobile device identifiers by adjusting the privacy settings on your mobile device. You can also delete cookies already stored on your device. Although you are not required to accept cookies, if you block, reject, or delete them, you may need to manually adjust certain preferences each time you visit, and some Services features may not work as intended.

To explore cookie settings, check the “preferences” or “options” section of your browser menu. For more information about cookies, including how to manage and delete them, visit: http://www.allaboutcookies.org/.

5. THIRD-PARTY AUTOMATIC INFORMATION COLLECTION (διορθωμένο)

When you use the Services or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

• Advertisers, ad networks, and ad servers;
• Analytics providers;
• Your mobile device manufacturer;
• Your mobile service provider; and/or
• Your internet service provider.

These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your Personal Information, or they may collect information about your online activities over time and across different websites, platforms, and mobile applications. They may use this information to provide interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the applicable third party directly.

1. HOW WE USE YOUR INFORMATION

We use information collected as described in this Privacy Policy for the following purposes:

Operation

• Operate, maintain, and improve the Services;
• Provide you with the Services and its content, and any other information, products, or services you request from us;
• Send you reminders, technical notices, updates, security alerts, support and administrative messages, and (where permitted by law) marketing messages;
• Respond to your questions and requests;
• Ensure that content from the Services is presented in the most effective manner for you and for your computer or device;
• Carry out our obligations and enforce our rights under contracts entered into between you and us, including these Terms and Conditions;
• Notify you about changes to products or services we offer or provide through the Services; and
• Maintain the security, integrity, and availability of the Services.

Usage and Analytics

• Estimate our audience size and usage patterns;
• Perform analytics and conduct customer research;
• Analyze advertising effectiveness; and
• Communicate with you and provide information that may be of interest about us and (where applicable) our partners.

Location
We may use location data for the following purposes:

• Provide location-based features or Services targeted to the city in which you are located;
• Display content and information relevant to your location; and
• Maintain the security of the Services.

1. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

Personal Information you provide to us—whether voluntarily or automatically—may be used and disclosed in the following circumstances:

• To other Users. Your Personal Information may be shared by you voluntarily when you message or otherwise communicate with other Users through the Services.
• With service providers and vendors. We may share Personal Information for legitimate business purposes with third-party service providers that help us operate and support the Services, open and manage your account, and provide related services. These may include, without limitation, hosting providers, payment processors, billing vendors, community management providers, data and cybersecurity vendors, analytics and performance tools, translation tools, IT and SaaS providers, session-recording providers, communications and mailing systems, data optimization and marketing vendors, data enrichment providers, and legal, financial, or technical advisors. Where required by applicable law, we take appropriate technical and organizational measures to require such third parties to safeguard your Personal Information and to process it only in accordance with our instructions.
• To report or collect on debts. We may disclose Personal Information to report or collect amounts owed to us.
• To comply with legal requirements and protect rights. We may disclose Personal Information: (i) in connection with a proposed or actual merger, divestiture, restructuring, reorganization, dissolution, or sale/transfer of some or all of our assets (including in bankruptcy, liquidation, or similar proceedings); (ii) to comply with applicable laws, regulations, legal process, court orders, subpoenas, warrants, or governmental requests; (iii) to enforce these Terms or this Privacy Policy; (iv) to protect and safeguard our rights, property, trademarks, copyrights, intellectual property, users, or the public; or (v) to respond to lawful requests from law enforcement agencies, regulators, or courts in the United States.

1. HOW WE DISCLOSE YOUR NON-PERSONAL INFORMATION

We may also disclose Non-Personal Information:

• For the same reasons we may share Personal Information;
• With advertisers for their own analysis and research;
• To facilitate targeted content and advertising; and/or
• With third-party ad servers to place our advertisements on the Services and on third-party websites, platforms, or mobile applications.

1. HOW TO ACCESS, UPDATE, WITHDRAW CONSENT, OR DELETE YOUR INFORMATION

If applicable law grants you these rights, you may request to access, correct, or delete your Personal Information that is stored in our systems or otherwise controlled by us. You may also request confirmation of whether we process your Personal Information and/or withdraw any consent you have previously provided in connection with our collection, use, or processing of your Personal Information.

Subject to legal limitations, you may request that we:

• update or correct inaccurate or outdated Personal Information; and/or
• temporarily suspend our use of Personal Information you dispute, while we verify its accuracy.

To exercise these rights or withdraw consent, contact us at [email protected]. When handling requests, we may ask for additional information to verify your identity and confirm your request.

Please note:

• Retention / legal compliance. If you request deletion, we may retain your Personal Information in whole or in part as necessary to comply with applicable laws or regulations, respond to legal process, or establish, exercise, or defend legal claims, and/or as otherwise permitted by applicable law.
• Backups. We maintain backups to help prevent accidental or malicious loss. As a result, data stored in backup systems may take time to be fully deleted.
• Processing time. If you request deletion or removal, you may still receive communications while your request is being processed.

If you request deletion, we may keep certain information for a limited period as permitted or required by law. After your deletion request is processed, your Personal Information will not be used by us or our service providers for any further purposes, and will not be sold or shared, except as necessary to prevent fraud, assist law enforcement, comply with legal obligations, or as otherwise described in this Privacy Policy.

1. SECURITY AND DATA RETENTION

The security of your Personal Information is important to us. We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure by using appropriate physical, technical, organizational, and administrative safeguards, based on the type of Personal Information and how we process it. We endeavor to follow generally accepted industry standards to protect Personal Information both during transmission and in storage. For example, the Services use industry-standard Secure Sockets Layer (SSL) technology to help encrypt certain data transmissions.

We store and process information on third-party servers located in the United States, and we maintain backup and archival systems consistent with our internal practices. However, no method of transmission over the Internet and no method of electronic storage is completely secure. Accordingly, we cannot and do not guarantee absolute security of any data you share with us, and, except as expressly required by law, we are not responsible for theft, destruction, loss, or inadvertent disclosure of your information or content.

If we believe the security of your Personal Information may have been compromised, we may notify you if and as required by applicable law. Where notice is appropriate, we will endeavor to notify you as promptly as reasonably possible under the circumstances. If we have your email address, we may provide notice by email to the most recent email address you have provided to us. You may print any notice you receive to retain a copy. You are responsible for monitoring your email account for such notices, and you consent to email notice for these purposes.

If you prefer that we use the U.S. Postal Service for such notices, you may email us at [email protected] and include your mailing address. This election will apply to notices sent after we have had a reasonable time to process your request. You may also request a paper copy, at no charge, of any electronic notice we have sent regarding a potential compromise of your Personal Information by contacting us at the same email address.

Data retention. We may retain Personal Information consistent with our internal policies and procedures, including as necessary to comply with legal obligations, resolve disputes, enforce agreements, collect fees owed, and/or as otherwise permitted or required by applicable law and our data retention practices.

11. COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS

We comply with applicable privacy, data security, and consumer protection laws and regulations that apply to our collection, use, disclosure, and protection of Personal Information in connection with the Services, including, where applicable, U.S. federal and state privacy laws and the European Union General Data Protection Regulation (“GDPR”). We also maintain processes designed to support compliance with laws related to children’s privacy, including the Children’s Online Privacy Protection Act (“COPPA”).

Nothing in this Privacy Policy creates any contractual warranty or representation that the Services will comply with laws in all jurisdictions or for all uses. Your use of the Services is subject to this Privacy Policy and our Terms.

CALIFORNIA PRIVACY NOTICE (INCLUDING “DO NOT SELL/SHARE”)

We may work with advertising and analytics partners (including Google and Meta/Facebook) that use cookies and similar technologies to help deliver and measure ads. Depending on how these technologies are configured, such activity may constitute a “sale” or “sharing” of Personal Information under the California Consumer Privacy Act as amended by the CPRA (“CCPA/CPRA”).

Your California Rights

Subject to applicable law, California residents may have the right to:

• Know/Access: request the categories and specific pieces of Personal Information collected and the purposes for which it is used;
• Delete: request deletion of Personal Information, subject to legal exceptions;
• Correct: request correction of inaccurate Personal Information;
• Opt-Out of Sale/Sharing: opt out of the sale or sharing of Personal Information for cross-context behavioral advertising;
• Non-Discrimination: not be discriminated against for exercising privacy rights.

How to Submit a Request

Email [email protected] with “Privacy” in the subject line. We may request information to verify your identity and, where relevant, your California residency. If you use an authorized agent, we may require proof of authority and identity verification.

Opt-Out Methods (Advertising / Cookies)

You can reduce or opt out of certain ad-related tracking through:

• browser controls (including blocking third-party cookies);
• privacy browsers and ad-blocking tools;
• platform opt-out controls offered by advertising partners; and/or
• industry opt-out tools (e.g., NAI, DAA, AppChoices).

Not all providers participate in all opt-out programs. Opting out does not eliminate ads; it may make them less relevant.

We describe our practices for the 12-month period preceding the “Last updated” date above.

PRIVACY NOTICE FOR COLORADO RESIDENTS

Under the Colorado Privacy Act (“CPA”), Colorado residents may have the right to:

• Opt out of processing for targeted advertising, sale of personal data, or profiling in furtherance of decisions with legal or similarly significant effects;
• Access, correct, delete, and obtain a portable copy of personal data (subject to law).

To exercise these rights, contact [email protected].

PRIVACY NOTICE FOR CONNECTICUT RESIDENTS

Under the Connecticut Data Privacy Act (“CTDPA”), Connecticut residents may have the right to access, correct, delete, obtain a copy, and opt out of certain processing (targeted advertising, sale, profiling). We generally respond within 45 days, with one possible 45-day extension where permitted by law.

To exercise these rights, contact [email protected].

PRIVACY NOTICE FOR NEVADA RESIDENTS

Nevada residents may submit a verified request directing us not to sell certain covered information as defined by Nevada law. The Services does not currently sell covered information as defined by Nevada law.

To submit a request, contact [email protected] and indicate you are making a “Nevada Opt-Out” request.

PRIVACY NOTICE FOR UTAH RESIDENTS

Under the Utah Consumer Privacy Act (“UCPA”), Utah residents may have rights to access, delete, obtain a copy, and opt out of targeted advertising and sale of personal data, subject to applicable exceptions.

To exercise these rights, contact [email protected]. We may verify your identity before processing your request.

PRIVACY NOTICE FOR VIRGINIA RESIDENTS

Under the Virginia Consumer Data Protection Act (“VCDPA”), Virginia residents may have rights to access, correct, delete, obtain a copy, and opt out of targeted advertising, sale, or certain profiling.

To exercise these rights, contact [email protected].

CHILDREN’S PRIVACY

The Services are not directed to children under 13 and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take steps to delete it as required by applicable law. If you believe a child under 13 has provided Personal Information, contact [email protected].

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates become effective when posted. The “Last updated” date reflects the most recent revision. Continued use of the Services after an update means you accept the updated Privacy Policy to the extent permitted by law.

CONTACT US

For privacy questions or requests, contact:
[email protected]